Returns and Cancellations

1.Return

The Buyer can return product if, you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state.

Login to Aarmart, place a return request:
Create a Return Request

  • Go to 'My Orders'
  • Click 'Return' to open the Return Request form
  • Select 'Replacement' or 'Refund'
'Item to be Returned' is picked up
The item you wish to return will be picked up from your doorstep.

Replacement/Refund Initiated
Once the Seller receives the originally delivered item, a Replacement item is shipped or a full refund is issued.

Important:
Please ensure that the product is in unused and original condition. Include everything from the package you've received including price tags, labels, original packing, freebies and accessories.

Easy Returns:
We try our best to offer you a hassle-free returns experience.

  • In case of Refunds, the entire amount paid by you including shipping and gift wrapping charges are transferred to your account.
  • We ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner.
  • In the rare scenario where a pickup cannot be done in certain areas, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original      receipt.
  • Replacement is subject to availability of stock with the Seller, seller return and replacement policy. In case a Replacement is not available, Seller will refund the amount for the same.
  • Returns are subject to the Seller's return policy. The seller can choose its own return policy and set number of days for return, replacement & cancellation.
Exceptions:
There are certain scenarios where it is difficult for us to support returns.
  • Return request is made outside the specified time frame.
  • Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories.
  • Defective/damaged products that are covered under the manufacturer's warranty.
  • Product is damaged due to misuse or Incidental damage due to malfunctioning of product.
  • Specific categories like innerwear, lingerie, socks and clothing freebies.
  • Any consumable item that has been used or installed.
  • Products with tampered or missing serial numbers.
  • Fragile items, hygiene related items.

2.Replacement

If you have received an item in a 'Damaged' or 'Defective' condition, or it is 'Not as Described' by the Seller, you may request a replacement at no extra cost. Return Policy is Seller specific and terms may differ. Please check the respective Seller's policy when buying or before initiating a return for a replacement.
Replacement is subject to availability of stock with the Seller & seller's replacement policy. If the product is out of stock, you will receive a full refund.

3. Exchange

If you are not satisfied with the Clothing and Footwear item delivered, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange.
Exchange is subject to availability of stock with the Seller & & seller's replacement policy. If the product is out of stock, you will receive a full refund.
Note : Aarmart shall have the sole discretion to determine the mode of reversal, returns, damaged goods, return and replacement from the above options.