Returns and Cancellations
The Buyer can return product if, you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state.
Login to Aarmart, place a return request:
Create a Return Request
'Item to be Returned' is picked up
- Go to 'My Orders'
- Click 'Return' to open the Return Request form
- Select 'Replacement' or 'Refund'
The item you wish to return will be picked up from your doorstep.
Once the Seller receives the originally delivered item, a Replacement item is shipped or a full refund is issued.
Please ensure that the product is in unused and original condition. Include everything from the package you've received including price tags, labels, original packing, freebies and accessories.
We try our best to offer you a hassle-free returns experience.
There are certain scenarios where it is difficult for us to support returns.
- In case of Refunds, the entire amount paid by you including shipping and gift wrapping charges are transferred to your account.
- We ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner.
- In the rare scenario where a pickup cannot be done in certain areas, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
- Replacement is subject to availability of stock with the Seller, seller return and replacement policy. In case a Replacement is not available, Seller will refund the amount for the same.
- Returns are subject to the Seller's return policy. The seller can choose its own return policy and set number of days for return, replacement & cancellation.
- Return request is made outside the specified time frame.
- Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories.
- Defective/damaged products that are covered under the manufacturer's warranty.
- Product is damaged due to misuse or Incidental damage due to malfunctioning of product.
- Specific categories like innerwear, lingerie, socks and clothing freebies.
- Any consumable item that has been used or installed.
- Products with tampered or missing serial numbers.
- Fragile items, hygiene related items.
If you have received an item in a 'Damaged' or 'Defective' condition, or it is 'Not as Described' by the Seller, you may request a replacement at no extra cost. Return Policy is Seller specific and terms may differ. Please check the respective Seller's policy when buying or before initiating a return for a replacement.
Replacement is subject to availability of stock with the Seller & seller's replacement policy. If the product is out of stock, you will receive a full refund.
If you are not satisfied with the Clothing and Footwear item delivered, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange.
Exchange is subject to availability of stock with the Seller & & seller's replacement policy. If the product is out of stock, you will receive a full refund.
Note : Aarmart shall have the sole discretion to determine the mode of reversal, returns, damaged goods, return and replacement from the above options.